Returns/Refunds/Exchanges

Refunds/Exchanges 

Due to the handmade or personalized items in my shop, no refunds or returns can be made. Please read below under damages and issues.

You can always contact me for any questions or concerns at graceandcocreations@yahoo.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that I can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.